Frequently asked questions
Why Choose Scrubs Insitu?
We are an Australian Nurse-Owned brand!
We take so much care and effort into our designing and manufacturing processes to ensure the best fit and feel great scrubs there are on the market!
At Scrubs Insitu we prioritise ethical manufacturing and responsible sourcing so you can feel good about what you wear.
Our Scrubs are made from our proprietary fabric blend that provide you with comfort while allowing for flexibility and movement. Our scrubs are anti-wrinkle, lightweight and breathable. In addition, they are infused with human safe HealthGuard properties being, Anti-Bacterial, Anti-Odour & Anti-Microbial.
“Scrubs so soft they are like a warm hug!”
We are also a purpose driven brand by giving back with each purchase to chosen charities as well as being a mental health advocate providing much needed awareness throughout our scrubs community.
What are you waiting for? You will not be disappointed!
Who manufacturers your Scrubs?
We work closely with Sustain Textiles Australia, utilising their in-house graphic designers and experienced manufacturers.
What approvals and certifications does your manufacturer offer?
- SEDEX - Supplier Ethical Data Exchange
- BCI Cotton Certification
- Recycled 100 Claim Standard
- Recycled Blended Claim Standard
- Members of amfori BSCI
- Members of SAI – Social Accountability International
What is BCI, and do you offer BCI Certification?
Yes we do!
BCI is the world's leading sustainability initiative for cotton. Their mission is to help cotton communities survive & thrive, while protecting & restoring the environment.
Find out more about BCI at https://bettercotton.org/
What is HealthGuard® and what qualities does it have?
HealthGuard is a Leading Biotech Company providing human safe treatments to fabrics with properties such as anti-microbial, anti-odour & anti-bacterial.
Can it cause any allergies?
HealthGuard® is considered human safe and is not an irritant or sensitising.
Does it wash off after time or does it last the lifetime of the product?
Over time after many washes, some portion will decrease, however it will still provide guarding properties.
- Anti-Viral: 99.94% (initial) / 95% (after 30 washes)
- Anti-Microbial: 99.99% (initial) / 95% (after 50 washes)
For more information, visit their website HERE
Do you offer Whoelsale & Teams Orders?
Absolutely, a large part of our brand is B2B and we would love to style your team in Scrubs Insitu!
Visit our Teams Orders page HERE or send us an email with all of your details.
Teams@scrubsinsitu.com.au
We are also happy to discuss custom designs or colours as well as sizing additional to our current items available on our website.
When will my order be processed?
For orders received by 1400hrs AEST, we will in most circumstances have your order posted within 1-2 business days. We understand how important it is to receive your amazing scrubs in a timely manner. If for any reason there is a delay, we will contact you in the first instance.
We also offer Express Shipping so if you are in a hurry for our amazing scrubs, please consider choosing this shipping method for an additional cost.
What if I need to return my item?
We understand that sometimes orders are received and it’s just not quite the right size, therefore please check our size charts first to ensure you are getting as close to the size you require.
Please also visit and make yourself familiar with our returns policy.
Returned items must be in the same condition as they left us – New, unworn condition with all Tags insitu and the request via email must be made within 30 days of the purchase date.
If you need to return your order for an exchange, please email us in the first instance at hello@scrubsinsitu.com.au and we will start the return process.
Scrubs Insitu reserves the right to refuse worn or damaged items.
Return Cost will be at the customers expense.
We do not accept returns for change of mind or on gift cards.
What payment methods do you accept?
We understand privacy is important. Please check out our privacy policy for more information.
How do you protect my details?
We understand privacy is important. Please check out our privacy policy for more information.

