Frequently asked questions
Why Choose Scrubs Insitu?
We are an Australian Nurse-Owned brand designing scrubs based on Australia's flora, fauna and landscapes!
We take so much care and effort into our designing and manufacturing processes to ensure a transparent supply chain. At Scrubs Insitu we prioritise ethical manufacturing and responsible sourcing so you can feel good about what you wear.
Our Scrubs are available in Bamboo or Organic Cotton fabrics. “Scrubs so soft they are like a warm hug!”
We are also a purpose driven brand by giving back with each purpose to chosen charities as well as being a mental health advocate providing much needed awareness throughout our scrubs community.
What are you waiting for? You will not be disappointed!
Who manufacturers your Scrubs?
We work closely with Sustain Textiles Australia who have over 8 years of experience delivering uniform services Australia wide and internationally.
What approvals and certifications does your manufacturer offer?
Our Cotton based scrubs are GOTS certified
Our Bamboo scrubs are Oeko-tex ™ Standard 100 certified
Why Bamboo?
Bamboo is a natural fibre known for its comfort and performance - perfect for long shifts in Australian healthcare settings.
- Naturally soft and gentle on skin
- Breathable and lightweight for all‑day comfort
- Helps regulate temperature in warm conditions
- Durable and suitable for frequent washing
- A more sustainable alternative to traditional fabrics
Combined with thoughtful design and Australian‑inspired colours, bamboo helps create scrubs that feel as good as they look.
Do you offer Whoelsale & Teams Orders?
Absolutely, a large part of our brand is B2B and we would love to style your team in Scrubs Insitu!
Visit our Teams Orders page HERE or send us an email with all of your details.
Teams@scrubsinsitu.com.au
We are also happy to discuss custom designs or colours as well as sizing additional to our current items available on our website.
When will my order be processed?
For orders received by 1400hrs AEST, we will in most circumstances have your order posted within 1-2 business days. We understand how important it is to receive your amazing scrubs in a timely manner. If for any reason there is a delay, we will contact you in the first instance.
We also offer Express Shipping so if you are in a hurry for our amazing scrubs, please consider choosing this shipping method for an additional cost.
What if I need to return my item?
We understand that sometimes orders are received and it’s just not quite the right size, therefore please check our size charts first to ensure you are getting as close to the size you require.
Please also visit and make yourself familiar with our returns policy.
Returned items must be in the same condition as they left us – New, unworn condition with all Tags insitu and the request via email must be made within 30 days of the purchase date.
If you need to return your order for an exchange, please email us in the first instance at hello@scrubsinsitu.com.au and we will start the return process.
Scrubs Insitu reserves the right to refuse worn or damaged items.
Return Cost will be at the customers expense.
We do not accept returns for change of mind or on gift cards.
What payment methods do you accept?
We understand privacy is important. Please check out our privacy policy for more information.
How do you protect my details?
We understand privacy is important. Please check out our privacy policy for more information.

